You will be representing JustFix so we expect the highest quality from you.
- Punctuality
- Politeness
- Left clean and tidy
- Health & Safety
HSE
Please ensure that you are fully up to date on all the latest Health & Safety procedures and guidelines before you go to any job https://www.hse.gov.uk/
Ratings
In the near the future you will be able to rate the customer and they will be able to rate you too. These will form a part of your profile
Recalls / Unfinished Fixes
If we get a call back for a Fix that appears as though it should have been resolved on the first visit, we expect you to return and put it right within a reasonable time frame. If you are unavailable to resolve this or unable to return, we will contra charge the cost incurred.
If you discover that the Fix is unrelated to the original request, please explain this to the customer, speak to Simon immediately and we will ascertain if an additional charge is appropriate. If so, we will charge the customer for the visit and the Fixer can invoice for their additional time & materials.
Getting Paid
Email all invoices to invoices@justfix.app
Addressed To:
Just Fix Ltd, 128 City Road, London, United Kingdom, EC1V 2NX,
X Hours Fixer, @ £Y /hr plus VAT, Materials + Parking + Congestion Charge Total £Z
Payment Runs
Payment runs will take place on the 15th and last working day of the month.
NB: The cut off for inclusion in that run is 5pm the day before.
