Understanding the division of responsibilities for repairs in a rental property can help both landlords and tenants maintain a safe and pleasant living environment.
Below, we’ll outline which repairs tenants are generally responsible for and which fall to landlords, according to tenancy agreements and the Landlord and Tenant Act.
Tenant responsibilities for repair and maintenance
Tenants are usually expected to take care of minor upkeep in the rental property. This typically involves tasks that keep the property in good order without the need for extensive repair work.
Keeping the property well-maintained
Tenants are responsible for keeping the property clean, tidy, and in good condition.
This includes routine cleaning, disposing of rubbish, and handling everyday maintenance, such as changing light bulbs and replacing batteries in smoke alarms.
Keeping the property well-maintained helps prevent more serious issues from developing, such as damp or structural problems.
Paying for repair problems they caused
If a repair issue arises due to a tenant’s actions or neglect, the tenant will generally be responsible for covering the cost.
For example, if a tenant blocks a drain by disposing of inappropriate materials, they would be expected to pay for the unblocking.
Tenants must also repair any damage caused by misuse or accidents that are beyond normal wear and tear.
Basic garden maintenance
Unless otherwise specified in a written tenancy agreement, tenants are usually responsible for basic garden maintenance, such as mowing the lawn, weeding, and watering plants.
This responsibility ensures that outdoor spaces remain tidy and safe. If a tenant’s agreement specifies otherwise, however, the landlord may arrange for garden upkeep.
Giving landlord access
Tenants are legally obliged to allow landlords access to the property to conduct inspections or carry out repairs as long as the landlord gives at least 24 hours’ notice.
Ensuring this access allows landlords to address potential repair needs promptly and maintain the property’s condition.
What maintenance and repairs are the landlord's responsibility?
As a landlord, you’re legally responsible for most repairs in your rental property.
According to the Landlord and Tenant Act, landlords hold primary responsibility for most repairs, especially essential system and structural repairs.
The act states that a landlord is responsible for the following repairs:
- Electrical wiring: Landlords must maintain all electrical wiring and ensure it remains safe and in good repair.
- Gas pipes and boilers: Regular maintenance of gas pipes and boilers is essential. Landlords should schedule annual boiler servicing by a Gas Safe engineer to prevent potential risks.
- Heating and hot water: Heating systems and hot water supply must be kept in working order throughout the tenancy. This includes maintaining boilers, radiators, and related components.
- Chimneys and ventilation: Proper ventilation helps prevent issues like damp and mould, so landlords must ensure that chimneys and ventilation systems are functional.
- Plumbing (sinks, baths, toilets, pipes, and drains): All water-related systems, such as sinks, toilets, and drainage pipes, must be operational and free from significant leaks.
- Property structure and exterior: Landlords are responsible for the home’s overall structure, including walls, roofs, windows, and external doors.
Landlord legal obligations for the home’s safety
Landlords must keep the property safe and habitable for tenants as part of their legal obligations. Below are some key areas of responsibility.
Damp and mould
Landlords are typically responsible for addressing damp and mould issues if they result from structural problems or inadequate ventilation.
Tenants should take reasonable steps to prevent condensation, but any mould resulting from poor ventilation is usually the landlord’s responsibility.
Pests
If pests, such as mice, rats, or insects, infest the property due to structural flaws, landlords must take prompt action to address the issue.
Tenants should report any infestations quickly, so the landlord can arrange for pest control services if necessary.
Gas safety
Gas safety is a significant legal responsibility for landlords. An annual gas safety inspection by a qualified gas engineer is essential to ensure the safe operation of gas appliances.
Landlords must provide tenants with a copy of the gas safety certificate.
Electrical appliances and installations
All electrical installations and appliances provided by the landlord should be safe and in proper working order. Regular checks on wiring and plug sockets by an expert electrician can prevent potential hazards.
For more information on how to ensure your electrical appliances are safe for your tenants, read our helpful guide: What is PAT testing?
Fire safety
Landlords must install smoke alarms on every floor and carbon monoxide detectors in rooms with gas appliances.
Ensuring these devices are functional and maintained is critical for tenant safety.
How you, as a landlord, can reduce the amount of repairs needed
Taking proactive steps can help landlords minimise repair needs and keep properties in good shape.
Regular inspections
Scheduling regular inspections can help landlords identify and address maintenance issues early, preventing more extensive repairs later.
Make tenants aware of their responsibilities
Providing tenants with a handbook outlining their responsibilities and simple maintenance tips encourages them to take better care of the property.
Background checks
Screening tenants can help landlords select reliable tenants who are more likely to maintain the property responsibly.
Tenancy agreements
A comprehensive tenancy agreement can clarify the tenant's responsibilities, such as garden maintenance, to reduce misunderstandings and ensure both parties know what is expected.
Durable materials
Using durable materials during renovations or upgrades can reduce the frequency of repairs, saving time and money in the long run.
Regular maintenance
Routine maintenance for essential systems, like boilers and plumbing, can prevent unexpected breakdowns and prolong the lifespan of appliances.
Discover how to find a good plumber you can trust with our comprehensive guide.
Landlord insurance
Addressing repair issues promptly can prevent them from worsening, reducing the overall cost and effort needed to keep the property in good repair.
Prompt repairs
Addressing repair issues promptly can prevent them from worsening, reducing the overall cost and effort needed to keep the property in good repair.
Quality appliances
Investing in high-quality appliances reduces the likelihood of breakdowns, minimising repair costs.
Encourage communication
Maintaining open lines of communication with tenants encourages them to report issues before they escalate, allowing for timely repairs and easier property management.
Need help with maintenance and repairs? Call in a JustFix professional today
Keeping your rental property in excellent condition doesn’t have to be a hassle. At JustFix, we connect landlords with a trusted network of maintenance experts—from experienced painters and decorators to skilled boiler repair specialists and plumbers.
Our professionals are thoroughly vetted and committed to delivering top-quality services, ensuring every part of your property remains in peak condition.
Whether it’s routine maintenance or an urgent repair, our team of Fixers works nationwide, offering fair, fixed prices and a seamless booking experience. When you book through the JustFix app or online, we’ll match you with a qualified local specialist who can handle your property’s needs at a time that’s convenient for you.
With JustFix, you can count on swift, reliable service, giving you peace of mind and helping your rental property stay well-maintained and attractive to tenants.
